Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last updated: March 15, 2025

At ZyfinLoro, we're committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This comprehensive privacy policy explains our practices and your rights regarding your data when you use our self-development and awareness practice platform.

1 Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Here's what we gather and why:

Personal Information You Provide

Account registration details including name, email address, and contact information
Profile information such as learning preferences, goals, and progress tracking data
Communication records when you contact our support team or participate in webinars
Payment information processed through secure third-party payment processors
Feedback, reviews, and testimonials you choose to share about our programs

Automatically Collected Information

Data Type Purpose Retention Period
Device and browser information Platform optimization and security 2 years
Usage patterns and session data Improving user experience 18 months
Location data (general) Content localization 1 year
Cookies and tracking pixels Personalization and analytics As per cookie policy

2 How We Use Your Information

Your information helps us provide, maintain, and improve our self-development platform. We use collected data for specific purposes that directly benefit your learning experience and our service quality.

We never sell your personal information to third parties. Our use of your data is limited to providing you with the best possible learning experience and maintaining the security of our platform.

Delivering personalized learning content and recommendations based on your progress and interests
Processing enrollments, managing your account, and providing customer support services
Sending important updates about your programs, new features, and educational content
Analyzing usage patterns to improve our platform's functionality and user experience
Maintaining security measures and preventing fraudulent activities on our platform
Conducting research to develop new educational programs and improve existing ones

3 Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. We only share your data in specific circumstances and with trusted partners who meet our security standards.

Service Providers and Partners

We work with carefully selected third-party service providers who help us deliver our services. These partners include payment processors, email service providers, hosting companies, and analytics platforms. All partners are required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information when required by law, such as responding to legal processes, protecting our rights, or ensuring the safety of our users. In such cases, we'll notify you unless legally prohibited from doing so.

4 Your Privacy Rights

You have significant control over your personal information. We've designed our systems to make it easy for you to exercise these rights and maintain control over your data.
A

Access Your Data

Request a copy of all personal information we have about you, including how we've used it and who we've shared it with.

U

Update Information

Correct or update any inaccurate personal information in your account at any time through your profile settings.

D

Delete Your Account

Request complete deletion of your account and associated data, with some exceptions for legal compliance.

P

Portability

Download your data in a commonly used format to transfer to another service provider if desired.

O

Opt-Out Options

Control marketing communications, data processing activities, and third-party data sharing preferences.

R

Restrict Processing

Limit how we use your information while maintaining your account and access to our services.

5 Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include both technical and administrative safeguards.

Technical Security Measures

SSL/TLS encryption for all data transmission between your device and our servers
Regular security audits and penetration testing by independent security firms
Multi-factor authentication options for enhanced account security
Secure data centers with 24/7 monitoring and access controls
Regular software updates and security patches for all systems

Administrative Safeguards

Our team receives regular privacy and security training. We limit access to personal information to employees who need it to perform their job functions. All staff members sign confidentiality agreements and undergo background checks.

6 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, analyze site usage, and provide personalized content.

Types of Cookies We Use

Essential cookies that are necessary for the website to function properly
Performance cookies that help us understand how you interact with our site
Functional cookies that remember your preferences and settings
Analytics cookies that provide insights into user behavior and site performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform and your user experience.

7 International Data Transfers

As a global platform, we may transfer your personal information to countries outside of India for processing and storage. We ensure all international transfers comply with applicable data protection laws and maintain appropriate safeguards.

Transfer Safeguards

When transferring data internationally, we use approved mechanisms such as Standard Contractual Clauses, adequacy decisions, or other legally recognized transfer methods. Our international partners must demonstrate adequate data protection standards equivalent to those required in India.

8 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods

Data Category Retention Period Reason
Account information Duration of account + 3 years Service provision and legal compliance
Learning progress data Duration of account + 1 year Continued service and recommendations
Payment records 7 years after last transaction Tax and financial compliance
Marketing communications Until opt-out + 30 days Preference management

9 Children's Privacy

Our platform is designed for adults aged 18 and above. We don't knowingly collect personal information from children under 18 years of age. If we discover that we've collected information from a child, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action to remove the information.

10 Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes through email or prominent notices on our platform.
When we make significant changes, we'll provide you with at least 30 days' notice before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

Questions About Your Privacy?

We're here to help you understand and exercise your privacy rights. If you have questions about this policy or how we handle your personal information, don't hesitate to reach out to our privacy team.

Phone: +919623169755
Address: B-16 1, Gandhi Path W, opp. Petrol Pump, Nityanand Nagar, Vaishali Nagar, Jaipur, Rajasthan 302021, India