At ZyfinLoro, we're committed to
protecting your privacy and ensuring transparency about how we collect,
use, and safeguard your personal information. This comprehensive
privacy policy explains our practices and your rights regarding your
data when you use our self-development and awareness practice
platform.
1 Information We Collect
We collect information that you provide directly to us, information
we obtain automatically when you use our services, and information
from third-party sources. Here's what we gather and why:
Personal Information You
Provide
Account registration details including name, email address, and
contact information
Profile information such as learning preferences, goals, and
progress tracking data
Communication records when you contact our support team or
participate in webinars
Payment information processed through secure third-party payment
processors
Feedback, reviews, and testimonials you choose to share about our
programs
Automatically Collected
Information
Device and browser
information |
Platform optimization and
security |
2 years |
Usage patterns and session
data |
Improving user experience |
18 months |
Location data (general) |
Content localization |
1 year |
Cookies and tracking
pixels |
Personalization and
analytics |
As per cookie policy |
2 How We Use Your Information
Your information helps us provide, maintain, and improve our
self-development platform. We use collected data for specific
purposes that directly benefit your learning experience and our
service quality.
We never sell your personal
information to third parties. Our use of your data is limited to
providing you with the best possible learning experience and
maintaining the security of our platform.
Delivering personalized learning content and recommendations
based on your progress and interests
Processing enrollments, managing your account, and providing
customer support services
Sending important updates about your programs, new features, and
educational content
Analyzing usage patterns to improve our platform's functionality
and user experience
Maintaining security measures and preventing fraudulent
activities on our platform
Conducting research to develop new educational programs and
improve existing ones
3 Information Sharing and
Disclosure
We maintain strict controls over who can access your personal
information. We only share your data in specific circumstances and
with trusted partners who meet our security standards.
Service Providers and
Partners
We work with carefully selected third-party service providers who
help us deliver our services. These partners include payment
processors, email service providers, hosting companies, and
analytics platforms. All partners are required to maintain the
confidentiality and security of your information.
Legal Requirements
We may disclose your information when required by law, such as
responding to legal processes, protecting our rights, or ensuring
the safety of our users. In such cases, we'll notify you unless
legally prohibited from doing so.
4 Your Privacy Rights
You have significant control over your personal information. We've
designed our systems to make it easy for you to exercise these
rights and maintain control over your data.
A
Access Your Data
Request a copy of all
personal information we have about you, including how we've used
it and who we've shared it with.
U
Update Information
Correct or update any
inaccurate personal information in your account at any time
through your profile settings.
D
Delete Your Account
Request complete deletion
of your account and associated data, with some exceptions for
legal compliance.
P
Portability
Download your data in a
commonly used format to transfer to another service provider if
desired.
O
Opt-Out Options
Control marketing
communications, data processing activities, and third-party data
sharing preferences.
R
Restrict Processing
Limit how we use your
information while maintaining your account and access to our
services.
5 Data Security and Protection
We implement comprehensive security measures to protect your
personal information from unauthorized access, disclosure,
alteration, or destruction. Our security practices include both
technical and administrative safeguards.
Technical Security Measures
SSL/TLS encryption for all data transmission between your device
and our servers
Regular security audits and penetration testing by independent
security firms
Multi-factor authentication options for enhanced account security
Secure data centers with 24/7 monitoring and access controls
Regular software updates and security patches for all systems
Administrative Safeguards
Our team receives regular privacy and security training. We limit
access to personal information to employees who need it to perform
their job functions. All staff members sign confidentiality
agreements and undergo background checks.
6 Cookies and Tracking
Technologies
We use cookies and similar technologies to enhance your experience
on our platform. These tools help us remember your preferences,
analyze site usage, and provide personalized content.
Types of Cookies We Use
Essential cookies that are necessary for the website to function
properly
Performance cookies that help us understand how you interact with
our site
Functional cookies that remember your preferences and settings
Analytics cookies that provide insights into user behavior and
site performance
You can control cookie settings
through your browser preferences. However, disabling certain
cookies may affect the functionality of our platform and your user
experience.
7 International Data Transfers
As a global platform, we may transfer your personal information to
countries outside of India for processing and storage. We ensure
all international transfers comply with applicable data protection
laws and maintain appropriate safeguards.
Transfer Safeguards
When transferring data internationally, we use approved mechanisms
such as Standard Contractual Clauses, adequacy decisions, or other
legally recognized transfer methods. Our international partners
must demonstrate adequate data protection standards equivalent to
those required in India.
8 Data Retention and Deletion
We retain your personal information only as long as necessary to
provide our services and comply with legal obligations. Different
types of data have different retention periods based on their
purpose and legal requirements.
Retention Periods
Account information |
Duration of account + 3
years |
Service provision and legal
compliance |
Learning progress data |
Duration of account + 1
year |
Continued service and
recommendations |
Payment records |
7 years after last
transaction |
Tax and financial
compliance |
Marketing communications |
Until opt-out + 30 days |
Preference management |
9 Children's Privacy
Our platform is designed for adults aged 18 and above. We don't
knowingly collect personal information from children under 18 years
of age. If we discover that we've collected information from a
child, we'll delete it immediately.
If you're a parent or guardian
and believe your child has provided us with personal information,
please contact us immediately so we can take appropriate action to
remove the information.
10 Changes to This Privacy
Policy
We may update this privacy policy periodically to reflect changes
in our practices, technology, legal requirements, or other factors.
We'll notify you of any material changes through email or prominent
notices on our platform.
When we make significant changes, we'll provide you with at least
30 days' notice before the changes take effect. Your continued use
of our services after the effective date constitutes acceptance of
the updated policy.